Frequently Asked Questions
Do you accept outside vendors?
Yes. Outside vendors are permitted. All vendors who are staying on site must be insured, experienced, and aligned with the standards of the space.
Preferred partners are available upon request if you’d like a more turnkey experience.
What is included in the booking?
Each booking includes access to the selected loft(s) and their respective rooftop during your confirmed time window. Furnishings, layout, and inclusions vary by unit - and is also dependent on what type of event it is.
We have items (fold out tables, glassware, standing ashtrays, projector, speakers) that may be used. Please inquire.
Are there restrictions on hours?
Event timing is on a case-by-case basis. Generally, as long as music is not too loud after 8pm (weekeday) / 10pm (weekend) - events do not have a cut off time.
What is the parking situation?
We have secure gated parkings spanned across 2 levels. 17 spaces are offered. There is a lot directly next door where guests can pay to park.
+Option to add valet for your guests.
+If you are booking a pop up in retail, your patrons can park in the garage.
Yes. Depending on availability and scope, events may occupy a single loft, multiple lofts, or a combination of loft and retail space. Larger activations are reviewed carefully to ensure logistics and experience remain seamless.
Can I book more than 1 loft at a time?
Are the lofts furnished?
Short answer - yes…
Long answer - Kind of… Our furnishings in the photos are done by world renowned designer and curator Dana Hollister. Depending on how many people, and what type of event - use of some of the furniture is allowed. This is case by case basis. If you do require furniture to be moved in / out of the space, you are responsible for returning it the same way it was. We have movers available for a small fee to do this for you.
Is storage available? (Retail)
Case by case basis, Inquire.
What is the load in / load out process?
Load-in and load-out times are scheduled in advance and included within your approved booking window unless otherwise agreed upon.
A refundable deposit is required to lock in your date. If you wish to cancel your booking you must let us know 2 weeks before your event date to receive your deposit back. If leading up to the event the weather calls for rain, we are open to changing your date.
What is your cancellation policy?
What is each lofts capacity?
Each loft varies in size. Depending on what type of event and the duration - We recommend no more than 200 people per loft.
Is alcohol permitted?
Alcohol may be permitted for private events in compliance with applicable laws. Certain events may require licensed bartenders, permits, or additional security. The sale of alcohol is not permitted.